Summary:
- Bernalillo County in New Mexico is using artificial intelligence (AI) to help answer non-emergency calls. This new system will allow the county to respond to calls more efficiently and free up human operators for more urgent situations.
- The AI system can understand the caller's needs and provide helpful information or direct them to the appropriate resources. This helps the county provide better service to the community.
- Using AI for non-emergency calls is a smart way to use technology to improve government services and make the best use of limited resources.