1. Sonos, the popular audio equipment company, has released a new mobile app that has been met with widespread criticism from its users. The new app is reported to have a confusing and cluttered interface, making it difficult for users to navigate and access their music libraries and settings.

2. Many Sonos users have expressed their frustration with the new app, stating that it lacks the simplicity and functionality of the previous version. Some have even gone so far as to say that the new app is "so bad" that Sonos should consider bringing back the old one.

3. The article suggests that Sonos may be forced to listen to its customers and revert to the previous app, as the negative feedback has been significant. This would be a rare move for a company, but it could be necessary to regain the trust and loyalty of its user base.