• The COVID-19 pandemic has highlighted the vulnerabilities and uncertainties in global supply chains, leading to a new normal where risk is the only certainty. Companies must rethink their supply chain strategies to become more resilient and adaptable to unexpected disruptions. This includes diversifying supplier networks, increasing visibility and transparency, and leveraging technology to enhance supply chain agility.

• The article emphasizes the importance of risk management in the new normal. Companies need to adopt a more proactive and comprehensive approach to identifying, assessing, and mitigating risks across their supply chains. This may involve scenario planning, stress testing, and implementing early warning systems to anticipate and respond to potential disruptions.

• The article also stresses the need for collaboration and information sharing among supply chain partners. By fostering stronger relationships and data exchange, companies can enhance their collective ability to navigate the uncertain landscape, share best practices, and develop innovative solutions to address supply chain challenges. Embracing a collaborative mindset will be crucial for success in the new normal.