- The bank said fourth-quarter expenses would include a $3.5 billion operating loss, or $2.8 billion after taxes, from the incremental costs of the CFPB civil penalty and customer remediation efforts, as well as other legal matters.Last year, the bank told investors that it was "likely to experience issues or delays" in satisfying demands from its multiple U.S. regulators.Furthermore, the bank said fourth-quarter expenses would include a $3.5 billion operating loss, or $2.8 billion after taxes, from the incremental costs of the CFPB civil penalty and customer remediation efforts, as well as other legal matters.The bank is still expected to post an overall profit when it reports in mid-January, according to a person with knowledge of the matter."In the CFPB's eleven years of existence, Wells Fargo has consistently been one of the most problematic repeat offenders of the banks and credit unions we supervise," Chopra told reporters, rattling off a list of previous settlements."